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Downtime

Customers may encounter error messages due to an ongoing networking incident with Cloudflare

Nov 18 at 10:48pm AEDT
Affected services
Aerotalon v2
Dashboard
Admin API
Payments API
Ingest

Resolved
Nov 19 at 01:44am AEDT

A fix has been implemented and we believe the incident is now resolved. Please visit https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 for the latest updated.

If you continue to experience any issues please contact Aerotalon Support.

Updated
Nov 19 at 12:11am AEDT

The issue has been identified by Cloudflare and a fix is being implemented. You can see the latest updates at https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

Updated
Nov 18 at 11:15pm AEDT

We're beginning to see recovery across multiple regions

Created
Nov 18 at 10:48pm AEDT

Customers may experience issues when trying to access Aerotalon Services other than File Storage. This is a Third Party issue with Cloudflare that is currently impacting ~80% of the internet as a whole.

The error will appear as an "internal service error".

Please see Cloudflare's own status page for the latest updates & we will keep you updated here as well https://www.cloudflarestatus.com/